File it once. We chase it from there.
We file, follow up and escalate — with the regulator complaint path ready if a carrier stalls. You will not be handed a claim number and left alone with it.
Four things, in this order.
Make it safe, get treatment
Medical care first. Nothing about the claim process outranks somebody being hurt.
Tell us the same day
Most statutory clocks start from the day you knew, not the day you filed. Same-day reporting also keeps medical billing clean.
Write down what happened
Time, location, who was there, what was being done. Details fade fast and adjusters ask weeks later.
Do not admit or deny liability
Not to the claimant, not to another contractor. That determination is not yours to make on site.
We escalate inside the carrier first, in writing. If that does not move it, every state has a department of insurance complaint process and we will file it with you — we are your broker, not the carrier’s.